Vấn đề thường gặp

How to bind the other login methods to my SWAG account ?
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Click on the icon of an three dashes ≡ which is at the topper left on the main page, then select “Settings”, and “Account Links”.

You could choose to bind with email, Twitter, Google, or phone number, etc.

  • Email: type in your email address to receive the verification code.

    (We suggest using Gmail instead of others since it’s more stable to receive the verification code mail.)

  • Twitter/Google: connect to your own Twitter/Google account.

  • Phone Number : type in your phone number to receive the verification code text.


⛔ Once the phone numberor email address have already finished connecting, they could not be deleted and changed.

⛔ You may be able to set/reset your password after your account has been bound with email.

How to review my purchase history?
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You can easily check the point history in your account on SWAG.

We keep 7 days transaction history, click on the icon of an three dashes ≡ which is at the topper left on the main page, then select “Settings”, and “Journal”.

What are SWAG diamonds?
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SWAG diamonds can be seen as the universal currency used in SWAG to exchange for various services. You can acquire them through recharging or by receiving login rewards every 24 hours. Diamonds have no expiration date and can be freely used to watch live broadcasts, view time-limited updates, watch videos, send gift stickers, or engage in one-on-one private chats with your favorite streamers.

The services in SWAG require different amounts of diamonds, and they can be broadly categorized into the following billing methods:

  • Livestream

  1. Private Live : 180 diamonds per minute,
    Deducted per minute, and no longer deducted once you exit the performance.

  2. Limited-Time Show: Requires a minimum of one ticket to activate.

    1. early bird tickets: 1200 diamonds per ticket.

    2. General Tickets : 1800 diamonds per ticket (after the show starts).

  • Story

    Stories are divided into free and paid content, with a price range of 0 - 240 diamonds. The broadcasters have the freedom to set the diamond amount based on their creative content and offer users the option to unlock and view them.

  • Post

    Posts can consist of 1-10 photos or videos, with a price range of 0 - 3600 diamonds. The broadcasters have the freedom to set the diamond amount based on their creative content and offer users the option to unlock and view them.

  • Gifts

    There are different gift stickers available in private chat rooms and live broadcasts. Opening the gift list allows you to view the diamond prices for each gift sticker.

  • Chat

    Messages are charged based on the quantity, and the chat input box with the broadcaster will indicate the current diamond cost for sending a message to that broadcaster. Each broadcaster can also adjust the diamond cost for private messages at any time.