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All CollectionsHow Do I Start ?Assistance needed between the Creator and me
I feel deceived as the creator's content in the livestream doesn't match the advertised show title.
I feel deceived as the creator's content in the livestream doesn't match the advertised show title.
Updated over a week ago

If there are disputes or issues regarding the performer not following the performance title during a live broadcast, please provide the following information:

  • Your SWAG ID

  • Performer's ID

  • Screenshots of the conversation or relevant references (including log and expenditure records)

Click on the "Online Customer Service" in the bottom right corner to file a complaint. The review process takes several working days, and after the investigation is complete, a representative will proactively contact you.

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