Due to the numerous and constantly updated official events, please first confirm which events you have participated in. You can provide details such as the event page, event title, event content, or promotional information. Additionally, please feel free to inform the 24-hour online customer service for assistance in checking.
Please ensure that you have met the requirements for the event. If you have not received the prize within the designated delivery period, please contact our online customer service.
Since the distribution time for each official event varies, please also pay attention to the instructions and be mindful of whether the deadline for using the prize has passed.
If it is a physical prize, SWAG Official needs to verify the details and award the winner. If you need to confirm any information, please contact our online customer service directly for assistance in verifying.